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What is import-export ?

Import-export involves trading goods and services across international borders. Importing refers to bringing goods into a country, while exporting means sending goods to another country.

What services do you provide ?

We specialize in: Sourcing and procurement Customs clearance and documentation Freight forwarding Warehousing and distribution Trade compliance consulting

Do you work with small businesses ?

Yes, we cater to businesses of all sizes, from startups to large enterprises.

What shipping methods do you offer ?

We provide air, sea, and road freight options, depending on your requirements and budget.

How long does shipping take ?

Transit times depend on the shipping method and destination. Air freight is faster (2–7 days), while sea freight can take 2–8 weeks.

Do you handle customs clearance ?

Yes, we assist with all customs processes, ensuring compliance with local regulations.

Can you source products for my business ?

Absolutely! We have a global network of suppliers to meet your sourcing needs.

What documents are required for importing/exporting goods ?

The most common documents include: Commercial invoice, Bill of lading/airway bill, Packing list, Certificate of origin, Customs declaration

Do you handle restricted or sensitive goods ?

Yes, but specific rules apply. Contact us for guidance on restricted items like chemicals, pharmaceuticals, or perishables.

How much do your services cost?

Our pricing varies based on the type of goods, shipping method, and destination. Contact us for a customized quote.

What payment methods do you accept ?

We accept bank transfers, credit/debit cards, and PayPal. Payment terms depend on the nature of the transaction.

What happens if my shipment is delayed ?

We proactively communicate any delays and work to resolve issues quickly. Insurance options are also available for added protection.

Do you offer refunds ?

Refunds are provided based on our terms and conditions. Please review our policy or contact support for assistance.

How can I track my shipment ?

We provide tracking details once your shipment is dispatched. You can monitor progress online or contact us for updates.

How do I start working with you ?

Simply fill out our online inquiry form or contact our team via email or phone. We'll guide you through the next steps.

Do you offer consultations ?

Yes, we offer free initial consultations to understand your needs and recommend solutions.