MBRtradilo EXIM LLP, a leading Export-Import & E-Commerce trading company based in Vadodara, Gujarat, utilizes WhatsApp Business services to enhance communication, improve customer engagement, and streamline operations. This policy outlines our commitment to legal, statutory, and compliance standards, ensuring that all WhatsApp-related activities align with our core values and ethical principles.
Our messaging policy ensures that all communications via WhatsApp are professional, respectful, and in compliance with applicable laws and regulations. Key points include:
Professionalism: Maintain a professional tone in all messages.
Respect: Treat all recipients with respect and dignity.
Compliance: Adhere to all relevant laws and regulations.
To ensure consistency and quality in our communications, we follow these guidelines:
Clarity: Messages should be clear and concise.
Accuracy: Provide accurate information.
Timeliness: Respond to messages in a timely manner.
Confidentiality: Protect confidential information.
We are committed to protecting the data of our customers and partners. Our data processing terms include:
Data Collection: Collect only necessary data.
Data Usage: Use data for legitimate business purposes.
Data Sharing: Share data only with authorized parties.
Data Protection: Implement robust data protection measures.
We respect intellectual property rights and ensure that all content shared via WhatsApp is original or properly licensed. Key points include:
Content Ownership: Respect ownership of shared content.
Proper Licensing: Use licensed content appropriately.
No Infringement: Avoid infringing on intellectual property rights.
Our brand guidelines ensure that all communications reflect our brand identity and values. Key points include:
Consistency: Maintain consistency in branding.
Ethical Representation: Represent the brand ethically.
Brand Integrity: Uphold the integrity of our brand.
Our WhatsApp Business account is managed professionally to ensure seamless communication with customers and partners. Key points include:
Account Management: Properly manage the business account.
Secure Access: Ensure secure access to the account.
Account Verification: Verify account authenticity.
We uphold our legal, privacy, and security responsibilities by:
Legal Compliance: Complying with all relevant laws and regulations.
Privacy Protection: Protecting the privacy of all stakeholders.
Security Measures: Implementing robust security measures to safeguard data.
We respect and protect intellectual property rights by:
Proper Licensing: Ensuring all content is properly licensed.
Intellectual Property Protection: Protecting our own intellectual property.
No Infringement: Avoiding any infringement of third-party intellectual property.
We ensure responsible use of our business services by:
Authorized Use: Restricting use to authorized personnel.
Ethical Use: Using services ethically and responsibly.
Compliance: Adhering to all relevant laws and regulations.
Our data practices prioritize transparency and security. Key points include:
Data Collection: Collecting data responsibly and transparently.
Data Usage: Using data for specified, legitimate purposes.
Data Sharing: Sharing data only with authorized parties.
Data Protection: Implementing robust data protection measures.
We strive to ensure the availability of our services. Key points include:
Reliable Service: Providing reliable and uninterrupted service.
Timely Support: Offering timely support to address any issues.
Our disclaimer includes:
No Warranties: Providing services "as is" without warranties.
Limitation of Liability: Limiting liability for service-related issues.
Our limitation of liability includes:
Scope of Liability: Limiting our liability to the maximum extent permitted by law.
Exclusions: Excluding liability for certain types of damages.
Our indemnification policy includes:
Indemnification Obligation: Requiring users to indemnify us for certain claims and damages.
We reserve the right to modify or terminate our services. Key points include:
Service Modifications: Making necessary modifications to services.
Service Termination: Terminating services when necessary.
We protect confidential information shared via WhatsApp. Key points include:
Confidentiality Obligation: Ensuring confidentiality of sensitive information.
Secure Communication: Using secure channels for confidential communication.
Our publicity policy includes:
Brand Representation: Representing the brand positively in all publicity efforts.
Compliance: Ensuring all publicity efforts comply with relevant laws.
We comply with all relevant legal requirements. Key points include:
Adherence to Laws: Adhering to all applicable laws and regulations.
Legal Monitoring: Continuously monitoring legal requirements.
Any legal issues or disputes arising from this policy shall be governed by the laws of Vadodara, Gujarat.
We reserve the right to amend this policy at any time. Key points include:
Policy Changes: Making necessary changes to the policy.
Stakeholder Notification: Notifying stakeholders of significant changes.
Our assignment policy includes:
Assignment Rights: Reserving the right to assign our rights and obligations under this policy.
Our severability policy includes:
Severability Clause: Ensuring that if any part of this policy is found invalid, the remaining parts remain in effect.
Our miscellaneous policy includes:
Additional Provisions: Including any additional provisions necessary for policy implementation.
Our notice policy for companies in India includes:
• Legal Notices: Providing procedures for issuing legal notices.
• Compliance: Ensuring compliance with Indian legal requirements.
For any issues, concerns, feedback, or suggestions, please contact us via email, phone, or WhatsApp. Based on the nature of the feedback, we will take the necessary steps and actions to address the matter appropriately. We value your input and strive to continuously improve our practices.
Contact Information:
• Legal & Compliance Department : Email Id : info@mbrtradiloexim.com
• Operation Department: sales@mbrtradiloexim.com / mbrtradilo@gmail.com
• Contact Phone Number: +91 9227021270
• WhatsApp Contact: +91 9227021270
EXIM LLP is dedicated to maintaining the highest standards of ethics and integrity in all our operations. As a global Export-Import & E-Commerce trading company based in Vadodara, Gujarat, we are committed to complying with all applicable legal, statutory, and regulatory requirements. This Meta Policy outlines our commitments and standards to ensure our business practices align with our core values.
