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Effective Date: 15 December 2024 MBR Tradilo Exim LLP is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website or engage with our services.

Information We Collect

We may collect the following types of information:

Personal Information :

Name
Contact information (email, phone number, mailing address)
Payment details (credit card or bank account information)
Identification documents for compliance purposes (e.g., passport, national ID)

Non Personal Information :

IP address, browser type, and operating system

Website usage data (pages visited, time spent on the site, etc.)

Cookies and tracking information (see Section 6 below)

Business Information :

Company name, registration details, and business address

Import/export requirements and preferences

How We Use Your Information

Process transactions and fulfill orders.

Communicate with you regarding inquiries, orders, or support.

Ensure compliance with import/export regulations.

Improve website functionality and user experience.

Send marketing materials (only with your consent).

Detect and prevent fraud or unauthorized activities.

Sharing Your Information

Service Providers: To facilitate payment processing, shipping, and logistics.

Regulatory Authorities: To comply with customs, tax, or legal requirements.

Business Partners: For joint ventures or collaborations, with your consent.

Legal Obligations: When required by law, court orders, or government requests.

Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information, including encryption, secure servers, and access controls. However, no data transmission over the internet is entirely secure. We cannot guarantee the absolute security of your information.

Retention of Information

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and gather analytics. You can control or disable cookies through your browser settings. However, disabling cookies may affect website functionality.

Your Rights

Access: Request access to the personal information we hold about you.

Correction: Request corrections to inaccurate or incomplete information.

Deletion: Request deletion of your personal information, subject to legal or regulatory obligations.

Opt-Out: Unsubscribe from marketing communications.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.

International Transfers

If you are accessing our website from outside INDIA, your information may be transferred to, stored, and processed in INDIA or other countries. By using our services, you consent to such transfers.